1+ months

Quality Improvement Manager

West Hills, California 91304
  • Job Type
  • Job Status
    Full Time

Manager, Quality Improvement

West Hills, CA


Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

The Manager, Quality Improvement will lead our company's Quality Improvement department and its programs, projects and key initiatives. The role will have the opportunity to lead a dynamic department that will collaborate cross-functionally on initiatives that will provide value across our company and for our consumers. This role will also be charged with creating agile and risk-based processes and programs that support change, enable innovation and ensures the simplicity and reliability of the company's Quality systems and standards. The Manager, Quality Improvement reports to the Director, Quality Standards.

At Pharmavite, every employee has a stake in bringing the gift of health to life. We never shy away from disruptive innovation and tough challenges, because we're making real nutrition accessible to consumers everywhere in new and different ways. And because we know every nutriment we make matters, we have to make sure each one is just right before we make it ready for use. With this great responsibility comes the satisfaction that your contribution makes a real and significant difference.

Critical contributions this role is counted on to deliver include:

  • Develops and manages risk-based approaches to prioritize projects and key initiatives. Creates and maintains tools to achieve departmental focus and deliver closure and sustainment of prioritized efforts.

  • Leads cross-functional efforts to identify solutions. This may include, the identification of cause and recommending appropriate actions. Role will lead cross-functional efforts to co-create solutions that are simple, reliable, and enable agility.

  • Identifies risks associated with proposed solutions, projects or key initiatives. Qualifies risk, establishes holistic change management around efforts and communicates proactively with impacted parties.

  • Establishes and monitors key quality performance metrics, shares metrics cross-functionally and to senior leadership, and proactively and collaboratively responds to trends and implements effective corrective and preventive actions.


The ideal candidate will be passionate about modeling and developing an organization that practices relationship-based quality and co-creates solutions. Finally, the ideal candidate must be an agile leader, that is able to lead and manage change that proactively supports a company that is rapidly innovating.

You'll be most successful in this role if you have:

  • Proven ability to collaborate and lead the development of innovative (outside-the-box) solutions that manage risk, and at the same time, are simple, reliable, and agile.

  • Proven ability to provide project and organizational leadership in the achievement of departmental and company objectives

  • Proven ability to identify, track and interpret key quality metrics, and can communicate complex topics to a diverse cross-functional audience.

  • Proven ability to provide clarity on prioritization and can provide formality around the effective mitigation of adverse trends.

It's an exciting time in Pharmavite's history. After 45 years of leading the healthy living industry with award-winning vitamins and supplements, the company has experienced great success and has gained the trust of consumers, healthcare professionals, and retailers alike. But there's more growth ahead of us than behind us, and for our employees this translates into opportunity. Our rapidly changing business enables employees to take on new challenges and transform Pharmavite for the future.

In order to take on these challenges, you'll need to have:

  • 7 years in a GMP regulated industry. 4 years of experience in Quality Assurance or Quality Control. Experience in dietary supplements or pharmaceuticals preferred.

  • Must have at least 2 years of leadership experience providing direct supervision.

  • A solid understanding of Good Manufacturing Practices (GMP).

  • Ability to utilize common root-cause and risk assessment tools is required.

  • Project management skills and/or familiarity with common project tools preferred.

  • Ability to identify, manage and interpret quality metrics.

  • 4-year college or university degree or its equivalent in Chemistry, Biology or related science. Advance degree preferred. 


Here, career paths aren't predefined and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.

Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.

Pharmavite is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.


The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.


Posted: 2019-08-22 Expires: 2019-10-06

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Quality Improvement Manager

West Hills, California 91304

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