1+ months

Regional Service Manager - Western U.S.

Responsible for driving service excellence across North America. Effectively oversees and develops best practices for service operations for all Convergint CTCs. Recruit, hire, and train and develop new and existing Service Manager team within the organization.\u0026nbsp; Maximize service delivery to achieve customer satisfaction goals. Lead annual service business reviews and develop strategies for overall improvement.

Establishes strategic service growth plans in alignment with local and enterprise goals. Effectively implement service sales strategies to achieve revenue growth and margin goals

Assists the sales team in support of their goal achievement. Coaches, counsels, trains, and supports \u0026nbsp;the sales force to improve individual service selling skills. Overall responsibility for customer satisfaction on all service accounts. Leads the team and sets expectations that drive the overall success of the service business.



  • Information Technology
Posted: 2022-05-09 Expires: 2022-07-09

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Regional Service Manager - Western U.S.

Convergint Technologies

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