1+ months

Sales Support Engineer - Washington DC Metro - Work from Home

Lanham, MD 20706

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Sales Support Engineer.

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Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer\u0026rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.\u0026nbsp; We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

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What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;

  • In-depth analysis of plans, functional specifications and site visits in order to determine and advise on overall project requirements.
  • Prepare estimates and quotes for each project utilizing estimation software tool. Respond to customer requests for information including the completion of RFIs and RFPs.
  • Understand requirements and articulate the value proposition of CTC products and services to customer.
  • Provide input, review and coordination of the preparation of shop drawings and wiring diagrams, based on project plans and specifications for completeness, showing location of devices, equipment, wiring, etc.
  • Advise Sales Professional and Project Manager regarding products needed for installation, identifying any items which have longer lead times.
  • May prepare and/or review formal submittal booklets, containing schematics, and technical literature as necessary to support each contract.
  • Develop solutions that meet customer requirements and work closely with sales team to develop customer implementation plans as part of sales proposals.
  • May develop incremental new business for the assigned territory.

What You\u0026rsquo;ll Need

  • Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted
  • Basic knowledge of engineering principles and practices related to building automation systems, fire alarm systems, and/or electronic security systems
  • Must be a self-starter and work well without supervision
  • Strong verbal, written, presentation and interpersonal communication skills
  • Excellent organizational skills and the ability to handle multiple projects simultaneously
  • Proficient computer skills including MS Office applications (Outlook, Word, Excel)
  • Proven track record of being able to coordinate with multiple parties on multiple projects simultaneously

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Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.\u0026nbsp;We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Fun \u0026 Laughter Day Off
  • Medical, Dental \u0026 Vision Plan
  • Life insurance \u0026 Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more\u0026hellip;

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Requirements:

Education: Associate\u0026rsquo;s degree or equivalent combination of education and experience

Minimum Experience: 2+ years of previous Sales, engineering, and/or account management experience. Pipeline/funnel management experience.

Preferred Experience: (but not required) Technical experience with Lenel

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Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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Categories

Industry

  • Information Technology
Posted: 2021-08-31 Expires: 2021-12-07

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Sales Support Engineer - Washington DC Metro - Work from Home

Convergint Technologies
Lanham, MD 20706

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