Harvard University

Senior Business Systems Analyst
Harvard University Information Technology
61034BR

Position Description

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

Job Summary:

The Senior Business Systems Analyst (Senior BSA) works alongside a dynamic and innovative team of analysts, developers, and quality assurance professionals, offering expertise in the delivery and operations of custom applications supporting the Faculty of Arts and Sciences, particularly in the areas of human resources and payroll administration for staff, faculty, and student workers. The Senior BSA will be responsible for translating business requirements into functional solution designs, engaging with stakeholders, and working independently on deliverables and projects. The ideal candidate must demonstrate keen problem-solving ability, independence, collaboration skills, and communication/presentation skills.

Principal Duties and Responsibilities:

• Research, prioritize, design, document, implement, configure, and validate solutions to users' business needs, at times working on multiple projects simultaneously. This includes:
  • leading meetings with key stakeholders and end-users
  • creating user stories and business requirements documentation
  • working with quality assurance analysts to create and execute test plans
  • verifying that developed functionality matches user stories, system specifications, and security requirements
  • creating and presenting training and other materials, and writing and distributing end-user communications
  • establishing and monitoring project plan deadlines
  • identifying and communicating project risks to the management team
• Partner with team members to ensure support issues are identified and resolved, provide operational support as needed, and analyze and research report requests.
• Participate in team-wide Agile practices including sprint planning, backlog refinement, retrospectives, and daily standups.
• Perform other related job duties as needed.

Typical Core Duties:

• Work at an expert level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment
• Collaborate with stakeholders to translate business needs into systems requirements and scoping
• Define systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
• Responsible for business transition management to ensure that systems are understood by users
• Contribute to budget planning
• Contribute to the development of plans and policies for a unit/school
• Advise unit/school
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Strong problem-solving and analytical skills
• Excellent relationship-building skills, service mindset approach, and ability to act as a trusted advisor
• Meeting facilitation and presentation skills; comfort presenting to a variety of audiences
• Direct experience with business analysis tools and techniques
• Proven experience with relational databases including SQL
• Solid understanding and demonstrated use of iterative development (preferably Agile)
• Advanced desktop application skills such as Excel, Word, PowerPoint, and Visio
• Superb organizational skills, especially with the ability to manage and track a large number of details and facts and understand how each detail fits into the "big picture"
• Adept at evaluating problems accurately and displaying sound judgment, including measured risks and timely escalation
• Ability to work in a fast-paced, high-volume environment
• Demonstrated ability to learn quickly, particularly with respect to new systems and processes

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

HUIT actively supports hybrid work where business and team needs allow. For those interested in remote work this position can be performed remotely. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA).

Travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional detail will be discussed during the interview process.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.


Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Sub Unit
------------

Location
USA - MA - Cambridge

Department
Administrative Technology Services

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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