1+ months


LOS ANGELES, California 90012
  • Payrate
    $12,542,400 To $18,815,500 Yearly
  • Job Type
  • Job Status
    Full Time

Basic Function


Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency.


Example Of Duties


  • Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals
  • Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors
  • Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems
  • Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience
  • Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas
  • Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget
  • Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance
  • Coordinates continuous programming support for Metro′s mission critical systems
  • Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency
  • Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc.
  • Develops and manages the unit′s operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports
  • Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services
  • Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs
  • Coordinates and executes Metro′s business continuity plan in the event of system failure
  • Reviews, approves, assigns, and manages requests for ITS services
  • Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems
  • Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces
  • Prepares monthly reports for Board of Directors and executive committees as required
  • Prepares and presents monthly status briefing for Metro′ s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metro′s executive office as required
  • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties


Requirements For Employment


A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:


  • Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred



  • Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions

Certifications/Licenses/Special Requirements


  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:


  • Experience developing a business case or similar presentation
  • Experience consulting with project teams to facilitate and/or develop business initiatives
  • Experience developing and designing standard principals, techniques, processes, and/or templates to ensure consistency in the planning, development, operations, and governance of projects and/or programs
  • Experience collaborating with cross-functional teams (i.e. Finance, Accounting, Procurement, Planning, HR, Payroll, etc.) to successfully carry out business initiatives/projects or technical projects
  • Project Management Professional Certificate


Posted: 2021-01-19 Expires: 2021-03-06

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LOS ANGELES, California 90012

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