16 days old

Senior DMS Change Agent - P110733_S3

Riverwoods, IL 60015
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We're all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for implementing company-wide transformation of Discover Management System. Leads the transformation in specific areas.


  • Coaches and mentors team members.
  • Trains business leaders and their teams on the use of DMS tools.
  • Leads a team through DMS diagnostic, design, and implementation.
  • Coaches leaders on leveraging tools to instill a culture of Lean, problem solving, and continual improvement.
  • Manages the implementation and enhancement of tools within the business. Communicates progress to management.
  • Supports business leaders in developing the diagnostic and design for their area.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Engineering, Business, Economics, Operations Management, Quantitative, or related field
  • 6+ years of experience in Engineering, Operations, Change Management, Continuous Improvement, Process Management, or related field
  • In lieu of a degree, 6+ years of experience in Continuous Improvement, Strategic Change Management, Training, Development, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Engineering, Business, Economics, Operations Management, Quantitative, or related field
  • 6+ years of experience in Management Consulting, or related field
  • Lean Certifications: Black belt or Master Black Belt

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-10-01 Expires: 2019-10-31

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Senior DMS Change Agent - P110733_S3

Riverwoods, IL 60015

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