1+ months

Senior Manager, Cybersecurity & IT Project Management

Sacramento Regional Transit District
Sacramento, California 95816
  • Payrate
    $101,124 To $141,600
  • Job Type
  • Job Status
    Full Time

The purpose of this position is to manage the overall direction, implementation, execution, control, and project management of enterprise-wide technology projects, including the research and development of new concepts, ideas and applications ensuring consistency with agency strategy, commitments, and goals; implementation of various products, services and systems of a highly complex nature and serves as a single point of contact for those projects; implementation and oversight of an Information Security Office (ISO) and for the reduction or mitigation of cyber security risks, operational compliance and will provide day-to-day operations and enterprise security consulting in the areas of: information asset management, risk and vulnerability management, audit and compliance, security awareness and training; identify and implement process and security improvements within the confines of projects to ensure data integrity, confidentiality and availability of information.

  • Performs detailed analysis as needed, including project plan, business case and cost/benefit analysis and leading vendor assessment. 
  • Develops and delivers progress reports, proposals, requirements documentation, and status reports. Conducts project lessons learned and identify any post-go-live tasks remaining. 
  • Manages, develops, follow-up and monitors the progress and activities of all project team members. Conducts project meetings and maintains project tracking. Provides focus and direction to team members to reach targets and deadlines.Additionally, will have responsibilities to manage projects, which includes but not limited to:establishing budgets, managing costs, managing project staffing needs, compliance with legal and funding requirements.
  • Develops a formal enterprise information security framework using ISO. Directs risk, compliance and security operations for the agency. Aligns information security strategies, services, investment decisions and delivery structures and processes with the strategic direction.
  • Provides guidance on developing, implementing and effectively managing security processes and programs (BCP, Incident Response Planning, Risk Management, Vulnerability Management, and Privacy).
  • Establishes a risk assessment methodology with standard enterprise metrics allowing different risk types to be aggregated for total enterprise risk. Established a Data Loss Protection program spanning electronic and paper based data loss.
  • Ensures data integrity, confidentiality and availability of information as well as creating controls on how data is processed.
  • Analyzes performance of service desk activities and documented resolutions, identify problem areas, and devise and delivers solutions to enhance quality of service and to prevent future problems.Monitors and tests fixes to ensure problems have been adequately resolved.
  • Coordinates fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications as necessary.
  • Establishes and enforces service desk service levels agreements (SLA) in consultation with end users to establish problem resolution expectations and timeframes. Publishes SLA's.
  • Tracks and analyzes trends in service desk requests and generate statistical reports, assess need for system reconfigurations (minor or significant) based on request trends and make recommendations to management team.
  • Oversees the development, implementation, and administration of help desk staff training procedures and policies. Develops & implements checklists.
  • Manages the Service Desk and supervising desktop technicians to ensure that end users/customers are receiving the appropriate assistance; manages the processing of incoming work to the Service Desk to ensure courteous, timely, and effective resolution of end user/customer issues.
  • Manages all procedures related to the identification, prioritization, and resolution of end user/customer service requests, including the monitoring, tracking, and coordination of all support functions.
  • Performs other related duties as assigned. 



A combination of education and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the position. SacRT reserves the right to determine the equivalences of education and experience.

Formal Education: Bachelor's degree in Management of Information Systems, Computer Science, IT Project Management, Information Assurance, Cybersecurity, or a related field. 

Experience: A minimum of five years of experience in IT Project Management, Cybersecurity Management, and /or Service Desk Management, including two (2) years of supervisory experience.

Certification & Other Requirements: 
Project Management Professional (PMP)  certification from the Project Management Institute (PMI),Certified Information Systems Security Professional ( CISSP) certification, and/or Information Technology Infrastructure Library ( ITIL) certification preferred.

Proof of required education beyond high school, such as college transcripts, diplomas, and/or certificates must be submitted at the time of application, if not substituting experience for the education requirement.


The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application is required for this position. Applications, job announcements, and copies of the complete job description are available at our website at www.sacrt.com.
Completed employment application and proof of education, as outlined above, must be submitted online no later than Tuesday, January 28, 2020  at 11:59 p.m.  RT will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.

SacRT has a stand alone pension plan which is not part of, nor does it have reciprocity with CalPERS.

RT is an Equal Opportunity Employer. EOE – Minorities/Women/Disabled/Veterans.


Posted: 2020-01-21 Expires: 2020-03-06

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Senior Manager, Cybersecurity & IT Project Management

Sacramento Regional Transit District
Sacramento, California 95816

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