20 days old

Senior Manager Network Operations - P207744

Riverwoods, IL 60015
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Join our team as a Senior Manager within the Discover Global Network business Operations area, helping to lead the build of our next generation of Platform capabilities.

We're looking for a passionate, collaborative individual that can help shape the evolution our payment networks through delivery & support of multiple value streams while effectively managing a team of Business Analysts and/or Product Owners, including hiring, directing, mentoring, and assigning work.

Responsible for managing a team that leads the development of infrastructure systems, network releases, and network off-cycle projects.
As a key member of the Payment Network leadership team within Operations the individual will be expected to collaborate with business and technology partners to help define the strategy and execution of our application development and architecture.

We embrace change and evolution, both in our staff and systems. We are building new payment systems for our networks that allow us to utilize modern technologies (APIs , Cloud, Big Data, Open Source, Event driven real time processing) and approaches to delivery (Scaled Agile, CI/CD, TDD + BDD) that will enable us to produce software and systems to support our business and adapt to change within the fast paced FinTech world.


  • Analyzes and develops requirements for data, workflow, logical processes, and system interfaces.
  • Plans, implements, and executes projects aligning to the appropriate release cycles.
  • Communicates project issues and achievements to the business and management.
  • Manages a team including hiring, performance, coaching, and development decisions.
  • Translates business goals of projects and directs the team in developing solutions that result in positive customer experiences.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Networking or IT, or related field
  • 6+ years of experience in Networking, IT, or related field
  • In lieu of a degree, 8+ years of Networking, IT, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Networking, IT, or related field
  • 8+ years of experience in Networking, IT, or related field
  • Cisco Industry Certification - CCNA or higher, ITIL foundations, or related certification
  • Proven track record of delivering quality in an Agile environmen
  • Proven track record of turning concepts and ideas into tangible solutions
  • Servant leadership style backed up with strong emotional intelligence
  • Strong communication skills with proven ability to articulate vision and inspire teams
  • Self-motivated, Commercial understanding of the Payments domain
  • Strong knowledge and understanding of emerging trends in software engineering
  • Proven experience in coaching teams
  • Passion for learning
  • Strong collaborator
  • Strong technical acumen


Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-09-27 Expires: 2019-10-27

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Senior Manager Network Operations - P207744

Riverwoods, IL 60015

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