1+ months

Senior Manager Workforce Management - Business Technology - P207949_S1

Riverwoods, IL 60015
  • Job Code
    P207949_S1

The Senior Manager in the Enterprise Planning department is responsible for providing enterprise service forecasting and resource planning. Provides analytical and operational leadership to support enterprise wide business areas with a focus on driving efficiency and effectiveness of Business Technology workforce. Manages cross functional team to serve as consultant and key business partner for Senior Leadership. This individual will lead specific workstreams to optimize the Business Technology workforce. S/he will also support Enterprise portfolio management responsibilities related to resource capacity management and reporting.

Responsibilities:

  • Define and manage metrics related to workforce management initiatives
  • Enhance, optimize, and automate processes to improve contingent labor governance
  • Designs and develops analytical projects. Interprets results, formulates recommendations, and presents to business partners and senior management across the organization.
  • Leads the development, maintenance, and enhancement forecasting models to support operational processes.
  • Designs, conducts, and develops, finance practices and/or business knowledge to identify key drivers related to customer experience issues and operational risks. Partners with Finance to ensure appropriate strategic alignment, expense management and measurement.
  • Leads consistent process improvement and deployment. Evaluates the business impacts and identification of optimization opportunities.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's degree in Operations Research, Industrial Engineering, Mathematics, Statistics, Economics, Business Administration, or other quantitative analysis degree.
  • 4+ years experience in Business Analysis, Project Management, Procurement, or Finance
  • 2 years of expereince managing talent.
  • Highly organized and capable of handling multiple tasks simultaneously
  • Strong, demonstrated decision making, collaboration and prioritization skills
  • Must demonstrate strong initiative and ability to work with all levels of Management
  • Strong ability to create and deliver professional level presentations
  • Ability to proactively resolve complex problems
  • Excellent verbal and written communication skills

Preferred Skills:
8+ years experience in Business Analysis, Project Management, Procurement, or Finance

#LI-DK1

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-09-19 Expires: 2019-11-11

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Senior Manager Workforce Management - Business Technology - P207949_S1

Discover
Riverwoods, IL 60015

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