1+ months

Senior Network Operations Engineer - P116274

New Albany, OH 43054
  • Job Code
    P116274

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for operating, administering, and managing the day-to-day operations of a large scale, global mixed-media network communications environment supporting mission-critical customer applications. Serves in a tier 1/2 role that proactively monitors, analyzes alarm information, initiates corrective actions to promptly isolate issues, restores service, implements changes, and provides analysis and consultation to peers.

Responsibilities
  • Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, and performs corrective actions and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to the appropriate internal and external management as needed.
  • Responds to engagements from the Command Centers and provides network analysis to determine network availability.
  • Creates and implements data network changes.
  • Performs Preventative Maintenance tasks and creates, maintains, and updates NOC support documentation.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Networking, IT, or related field
  • In lieu of a degree, 2+ years of experience in Networking, IT, or related field
Preferred Qualifications

If we had our say, we'd also look for:

  • 1+ years of experience in Networking, IT, or related field
  • Cisco Industry Certification - CCNA or higher, ITIL foundations, or related certification

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-07-11 Expires: 2019-09-05

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Senior Network Operations Engineer - P116274

Discover
New Albany, OH 43054

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