1+ months

Senior Product Manager - Tech

Tempe, AZ 85281


Job summary
Customer Trust & Partner Support focuses on creating a trustworthy shopping experience by protecting customers, brands, selling partners and Amazon from fraud and abuse and on providing world-class support for Amazon€™s selling partners. We have a global team of machine learning scientists, software developers, product managers, associates and investigators that owns this mission across Amazon€™s stores worldwide.

The Selling Partner Account Protection team under CTPS is looking for an entrepreneurial, self-driven individual who wants to join us building account security technologies to protect the Amazon stores and our customers. As a Sr. Product Manager-Tech, you will:

  • Own the vision and strategy for how to build and scale proactive protective technologies
  • Write documents that work backwards from customer and stakeholder needs
  • Partner effectively with other leaders in product, program, engineering, science, operations and policies to influence priorities and drive alignment
  • Evaluate industry standards against our business needs and make informed trade-offs against when we should leverage existing solutions versus customize
  • Plan and deliver on a roadmap, defining new features to meet emerging customers' needs
  • Exhibit excellent judgment on how to prioritize between focusing security versus seller experience features, architectural improvements and operational excellence
  • Monitor project execution and ensuring that the project delivery is to the appropriate levels of quality and in line with target dates


  • Bachelor degree in a field with emphasis on business or technology (e.g., Computer Science, Engineering, Economics)
  • High level of integrity and discretion to handle confidential information
  • Experience owning product strategy, defining requirements, prioritizing roadmap, and executing with end to end delivery
  • 5+ years of experience in product or technical program management, product development
  • 5+ years of experience working with technology teams (engineering, science) to drive technical components and execution across product roadmap
  • Prove ability to build, monitor and use key performance metrics to drive actionable recommendations to improve product and business performance
  • Strong problem solving, analytical and quantitative skills with the ability to use data to back up assumptions evaluate outcomes and challenge conventional wisdom
  • Basic SQL skills


  • Master€™s degree in Business Administration, or Computer Science, Engineering, or a related technical discipline
  • Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality; action-oriented and result-driven
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Knowledgeable in technology development best practices (such as Agile), and product management methodology
  • Excellent written and verbal communications to technical and non-technical stakeholders and experience presenting to very senior executives
  • Experience in cybersecurity, authentication, authorization, Identity and Access management, Trust & Safety or anti-fraud product or program management, including implementation towards proven industry standards, is a very strong plus
  • Demonstrated ability to understand complex core technologies utilized in your product
  • Entrepreneurial spirit with track record for delivering results in fast-moving environments
  • Proficiency in extracting data from SQL, writing queries
  • Meets/exceeds Amazon€™s leadership principles requirements for this role
  • Meets/exceeds Amazon€™s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Posted: 2022-06-08 Expires: 2022-10-08

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Senior Product Manager - Tech

Tempe, AZ 85281
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