1+ months

Senior Project Manager

University of North Carolina at Chapel Hill
Chapel Hill, North Carolina

The University of North Carolina at Chapel Hill’s Digital and Lifelong Learning unit seeks a Senior Project Manager to provide leadership of the unit’s project management practices and systems. The Senior Project Manager will provide strategic project management support and traffic coordination for continuing and online higher education programs and services. This role ensures that all project work across the organization flows efficiently. The Project Management Specialist is responsible for managing all DLL project timelines and logistics while keeping key stakeholders informed of progress.

This role works independently to coordinate day-to-day activities, participates in strategic planning, and manages projects across all DLL service areas including online program development, meeting/event support, marketing initiatives, and professional and continuing education program development. This position serves as a key coordination point between a range of service areas within the organization, establishing clear and organized pathways to successful implementation of complex projects. The Project Management Specialist will provide critical evaluation and ongoing process enhancements and procedures to ensure continued success. Primary responsibilities will include initial project planning, assistance with project estimating, creation of production timelines, setting success criteria and milestones, tracking production progress, resource planning consultation, and general project administration. 


The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research, and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best value for academic quality in U.S. public higher education. Now in its third century, the University offers 77 bachelor’s, 113 master’s, 68 doctorate, and seven professional degree programs through 14 schools and the College of Arts and Sciences. Every day, faculty – including two Nobel laureates – staff and students shape their teaching, research, and public service to meet North Carolina’s most pressing needs in every region and all 100 counties. Carolina’s more than 308,000 alumni live in all 50 states and 150 countries. More than 167,000 live in North Carolina.


In service of the University’s mission, Digital and Lifelong Learning (DLL) works with units to support the development of digital programs and pedagogies, as well as other flexible and/or nontraditional learning experiences. We offer a variety of credit and professional (i.e., non-credit) programs through our unit and provide support for programs across the University. In support of these programs, we provide strategy, coordination, and services to meet program needs, including but not limited to marketing, recruitment, program/course design and development, conference and event planning and support, and student/participant support. Through our programs and services, Digital and Lifelong Learning extends access to education for participants across the state and beyond and enables campus units to expand, share, and collaborate through support for their own research and educational programs. 


Project Management

  • Support Digital and Lifelong Learning senior leadership, program managers, and functional leads in defining project scope, deliverables, and timelines for a variety of projects that incorporate multiple DLL service areas (instructional design, marketing services, media development, conference services, and program administration).
  • Project intake: Collaborate with program managers and others as needed to establish project scope, estimates, and timelines. Estimate project resource needs so managers can assign staff. Ensure relevant project information is documented for sharing with project teams.
  • Assist service areas with capacity planning and strategic resource planning. Leverage project management software to estimate project effort, available capacity across DLL teams, and need for surge capacity planning. 
  • Determine appropriate workflow for projects; coordinate setup of workflows in the Wrike project management system.
  • Evaluate project management systems and processes and make or recommend adjustments as needed.


  • Generate weekly internal status and budget reports from the Wrike project management system to track estimated time against actual hours, timeline progress, and upcoming/missed deadlines
  • Provide routine client reports summarizing work-to-date and upcoming milestones
  • Create and maintain capacity reports for DLL service areas based on active and pending projects
  • Create project closure documentation
  • Create project invoice summaries based on data entered in Wrike and ensure client managers and DLL Business Office have the information required for processing
  • Design and issue other reports as needed

APPLICATION INSTRUCTIONS: https://unc.peopleadmin.com/postings/238460

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. 



Bachelor’s degree in business, management, or related discipline with a minimum of three years of direct experience in project management in a complex organization.


  • Project Management Professional (PMP) Certification or other accredited Project Management certification
  • Proficiency with project management tools such as Wrike, Trello, Base Camp, or similar
  • Experience working in a higher education environment
  • Familiarity with online course development or media development
  • Expertise in managing multiple projects and creatively handling resource and time conflicts
  • Able to work collaboratively with a variety of stakeholders
  • Excellent written and verbal communication skills


Posted: 2022-08-22 Expires: 2022-10-06

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Senior Project Manager

University of North Carolina at Chapel Hill
Chapel Hill, North Carolina

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