11 days old

Senior Project Manager, Financial Services

American Automobile Association ( AAA)
Lake Mary, Florida 32746

The Senior Project Manager, Financial Services provides direct management oversight to a portfolio of cross-functional projects critical to the success and rapid growth of major national co-brand financial services programs.

The responsibilities of this high-profile position encompass all phases of the end-to-end project lifecycle. Daily activities include collaboration with internal and external stakeholders spanning multiple functional disciplines such as product management, marketing, finance, information technology, procurement, information security, regulatory compliance, and e-business.

Duties and Responsibilities:

  • Lead multiple projects from initiation through implementation, to include following tasks: defining business, technical and resource requirements; creating execution ‘road maps’ with key milestones, dependencies and defined critical paths; process mapping; orchestrating decisions and approvals with key stakeholders; and coordinating/monitoring day-to-day team activities to ensure planned outcomes are achieved in a quality and timely manner.
  • Provide relevant communications to team members and management stakeholders that include meeting summaries, issue/action logs, root cause analyses, risk assessments and contingency plans, budget variances, project performance dashboards, and weekly status updates.
  • Help project team members to minimize and resolve issues resulting from role ambiguity, changes in scope, resource constraints, scheduling conflicts, and missed milestones.
  • Develop strong working relationships with internal and external stakeholders at multiple management levels and from numerous business and technical disciplines.
  • Performs other related duties, tasks, requests and directives issued from management as required.
  • Physical attendance in the company’s office is required on a scheduled approved by the Director.
  • Occasional business travel (<10%).


Competencies and Certifications:

  • Uses time effectively; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress.
  • Self-motivated and highly organized with excellent leadership and project management skills.
  • Strong verbal and written communication skills; effective interacting with and presenting to all levels of management.
  • Proficient at using Microsoft Office applications (Word, PowerPoint, Excel and Teams) and project management software tools with well-developed quantitative analysis skills.
  • Strong client management, collaboration, consensus building, and conflict resolution skills.
  • Comfortable managing multiple related and unrelated work streams simultaneously in a matrixed environment.
  • Working knowledge of AAA functions and processes highly valued.
  • Project Management Certification or Six Sigma Black Belt certification preferred.

 Education and Experience:

  • Bachelor’s degree required (preferably in business, economics, technology or e-commerce). Master’s degree in a relevant field preferred.
  • Five (5) or more years of progressive project management experience, that ideally includes exposure to the Financial Services or Fintech Industries. Credit card and/or customer loyalty program knowledge a major plus.

This role is a HYBRID role. Three (3) days in the office and two (2) days from wherever you work your best!

Salary Details

Salary Commensurate with experience, has a strong base and annual incentive compensation component. 


Posted: 2021-11-19 Expires: 2022-01-03

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Senior Project Manager, Financial Services

American Automobile Association ( AAA)
Lake Mary, Florida 32746

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