1+ months

Service Account Executive - Washington, DC

Columbia, MD 21045
**Description** **Who We Are:** As a systems integrator, Convergint works alongside a global network of partners and manufacturers to design, install, and service security, fire alarm, life safety, audio-visual, and building automation solutions for enterprise customers. Convergint was built from scratch on the foundation of a strong, service-focused culture. The pillars of this culture are our global network of expert colleagues, our strong, ongoing commitment to Inclusion & Diversity, our focus on safety in all that we do, and our dedication to exceptional customer service. Our incredibly unique and empowered culture, guided by our 10 Values and Beliefs (https://www.convergint.com/culture/values-beliefs/) , helps us stay accountable to our mission, and our number one objective: to be our customers best service provider. **Position** **Summary:** Responsible for generating new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing accounts. Youll sell new CSPs to existing customers and also cross-sell into other service product segments. Youll also execute renewals, monitoring for expiring agreements and upsell/renew. If you are the successful candidate for this position, you excel at creating and closing opportunities by using a consultative approach to selling. You are a sales professional with a proven track record in selling through the full sales cycle, with the ability to prospect and effectively present to CIO/VP/Director of Facility/Security levels and down. **Who Were Looking For:** You are. + Positive and Energetic + Motivated: You take initiative every day to win and drive results + Flexible and Adaptable: You respond effectively to changes in situation or information + Professional: You influence others and build consensus + Customer Driven: You put the customer first + Connected to people: You build relationships internally and externally, and care about people **Job Responsibilities:** 1. Articulate Convergints value and service agreement benefits to potential clients on the phone, virtually, and in-person 2. Prospect, qualify and generate new business within assigned territory and/or assigned target accounts and existing Convergint accounts. 3. New Project Agreements - Partner with Solution Account Executives to build CSP service agreements into new system proposals 1. Existing Customer (Installed Base) Prospect in existing customer base to identify and sell CSP service agreements to those who did not purchase upfront during installation 1. Expanded CSP Services - Target existing CSP customers to cross-sell into other business segments; for example, cross-sell Fire service agreement to existing Security customers. 1. Convert customers with high spend on technician service calls to service plans 1. Target and win back previous customers 1. Handle renewals as required/needed 1. Collaborate with sales and service colleagues to execute local sales strategies, driving pipeline development to achieve weekly, monthly & quarterly sales goals 10. Participate in relevant events on behalf of Convergint, including local/regional trade associations and conferences 11. Perform other duties and responsibilities as required **Job Skills Requirements:** + Excellent written and verbal communication skills + Proven track record of achieving sales goals in a consultative based sales environment + Solid teamwork skills + Ability to understand technology with the ability to articulate value + Motivated, driven and results oriented + Ability to work autonomously and as part of a team + Strong organization skills and ability to manage multiple high priority items simultaneously and successfully + Proficiency in Microsoft Office Suite - Microsoft Outlook, Project, Excel, Word and Power Point skills **Education Requirements:** + Bachelors Degree in business preferred, or other equivalent degree **Experience Requirements:** + Minimum of 3-5 years of previous B2B business development or sales experience + Experience in one or more of the following industries preferred, but not required: building systems (electronic, fire alarm & life safety, building automation, elevator, etc) **Certifications & Licenses:** Industry-specific certifications and/or licenses a plus; must have valid drivers license with a clean driving record. **Protective Clothing Required:** The position may require Personal Protective Equipment (PPE) such as safety glasses, steel-toed shoes or work boots, etc. **Physical Demands:** While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to climb and work in high places, stoop, bend or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions. Risk of electrical shock and/or general hazards found in a construction environment are present. The colleague may occasionally lift, push, or pull up to 25 pounds. **Work Environment:** The position is an office-based position with visits to work sites in the field. The colleague regularly performs work-related travel. _The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation._ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Information Technology
Posted: 2022-10-05 Expires: 2023-04-25

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Service Account Executive - Washington, DC

Convergint Technologies
Columbia, MD 21045

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