1+ months

Service Billing Coordinator (Smith Hamilton)

Lubbock, TX 79401

Under minimal supervision, provide full support to customer satisfaction by ensuring billing is timely and accurate while working alongside both Service Operations and Accounting colleagues.

Responsibilities:

  • Accurately processes completed work order tickets and invoices according to customer requirements, contracts and in accordance with company policies
  • Regularly review unbilled W/O to ensure timely billing. Work with the Service Dept to resolve delays, quality issues etc.
  • Verifies and validates the completeness of W/O ready to bill \u0026ndash; ensures labor, materials are properly recorded
  • Ensues that the customer database is accurate for customer contacts, addresses and preferred invoice delivery methods etc.
  • Oversees all Service billing
  • Ensures timely communication with contract customers, sub-contractors \u0026 colleagues
  • Assists in credit and collection efforts
  • Interacts with external customers and attends customer meetings as required
  • Performs other duties and responsibilities as requested or required.

Skills:

  • Exceptional communication \u0026 customer service skills \u0026ndash; meeting \u0026 exceeding customer expectations (internal \u0026 external)
  • Able to maintain focus and ability to work under pressure with multiple deadlines
  • Self directed and motivated
  • Solid Microsoft Outlook, Excel, and Word skills.
  • Basic Office administrative skills\u0026mdash;such as basic accounts receivable/payable, purchase orders, work orders, etc.
  • Willing to learn and grow

Categories

Industry

  • Information Technology
Posted: 2021-08-26 Expires: 2021-11-22

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Service Billing Coordinator (Smith Hamilton)

Convergint Technologies
Lubbock, TX 79401

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