12 days old

Service Coordinator 1 - Spokane, WA

Spokane, WA 99201

Under minimal supervision, answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint Technologies becomes the customers\u0026rsquo; first choice for service. This role provides co-ordination of service with technicians, sub-contractors and customers within designated CTC location. Schedules and follows up on all monthly maintenance customer accounts \u0026ndash; this includes ensuring timely communication with contract customers, key customers and sub-contractors. Meets monthly to discuss expiring contracts and to review upcoming PM visits. Performs other duties and responsibilities as requested or required.

Books jobs \u0026 change orders in Dynamics

Requests COI\u0026rsquo;s through Proofs Direct

Create service tickets in Dynamics \u0026 process invoices.

Generates Sales Orders \u0026 invoices

Tracks Material

Stock Transfers

Generate material purchase orders for projects

Receives Vendor invoices

Process Credit card payments

Enter Subcontract \u0026 Subcontract Change orders

Process subcontractor invoices

Send out Monthly statement to customers

DMV renewals

Up-keep On-Call calendar

Answer Phones

Shipping \u0026 Receiving

Verify we have all W-9\u0026rsquo;s \u0026 COI\u0026rsquo;s \u0026nbsp;for subs

\u0026nbsp;

Categories

Industry

  • Information Technology
Posted: 2021-11-19 Expires: 2021-12-20

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Service Coordinator 1 - Spokane, WA

Convergint Technologies
Spokane, WA 99201

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