19 days old

Service Coordinator - Austin, TX

Austin, TX 78701

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Coordinator.

\u0026nbsp;

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer\u0026rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.\u0026nbsp; We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

\u0026nbsp;

What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;

  • Handle all calls in a professional, efficient, effective and timely manner ensuring Convergint Technologies becomes the customers\u0026rsquo; first choice for service.\u0026nbsp;\u0026nbsp;
  • This role provides co-ordination of service with technicians, sub-contractors and customers within designated CTC location.
  • Schedule and follow up on all monthly maintenance customer accounts \u0026ndash; this includes ensuring timely communication with contract customers, key customers and sub-contractors.
  • Meet monthly to discuss expiring contracts and to review upcoming PM visits.
  • Perform other duties and responsibilities as requested or required.

What You\u0026rsquo;ll Need

  • Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.

\u0026nbsp;

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.\u0026nbsp;We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Fun \u0026 Laughter Day Off
  • Medical, Dental \u0026 Vision Plan
  • Life insurance \u0026 Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more\u0026hellip;

Requirements:

Education: High School Diploma

Minimum Experience: 0-3 years

\u0026nbsp;

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Industry

  • Information Technology
Posted: 2021-11-12 Expires: 2021-12-13

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

Employment Trends

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Service Coordinator - Austin, TX

Convergint Technologies
Austin, TX 78701

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast