Overall management and leadership of the CTC\u0026rsquo;s service business and operations activities.\u0026nbsp; Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals. Coaches, councils and trains the sales force to improve individual service selling skills. Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner. Performs other duties and responsibilities as requested or required.
Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider.
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