1+ months

Service Supervisor

Orange, CA 92866
**Description** **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Supervisor. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + Responsible for maximizing customer satisfaction by effectively executing all Convergint Technologies commitments on Customer Service Programs (CSPs), time and material, parts sales and other service duties. + This is a line position that is either field- or office-based and is responsible for the effective management of resources, costs, safety, quality assurance and customer satisfaction for the delivery and expansion of the existing service base. + Supervise Field Specialists, Service Specialists, Service Coordinators, and/or Inspectors in all aspects of service delivery. + The financial impact is measured in the growth and delivery of Service products in the local CTC market. + Performs other duties and responsibilities as requested or required. **What Youll Need** + Leadership Orientation Actively seeks ways in which to act as a role model - guide, develop and mentor others within the department. + Advanced financial analytical skills including cost control (e.g. gross margin calculations). + Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills. + Developing project management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems). **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ **Requirements:** Education: College degree, trade school or equivalent experience Preferred Experience: (but not required): + 3-5 years of field service, project management or relevant engineering + Previous supervisory + Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. **Qualifications** **Behaviors** **Required** + **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well + **Leader:** Inspires teammates to follow them + **Team Player:** Works well as a member of a group **Motivations** **Required** + **Goal Completion:** Inspired to perform well by the completion of tasks + **Self-Starter:** Inspired to perform without outside help Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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  • Information Technology
Posted: 2022-10-12 Expires: 2022-12-30

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Service Supervisor

Convergint Technologies
Orange, CA 92866

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