9 days old

Sr. Manager, Operations Support Services

Orange County Employees Retirement System
Santa Ana, California 92701
  • Payrate
    $66,962 To $149,321 Yearly
  • Job Type
  • Job Status
    Full Time

Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 45,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $16 billion dollar fund. For more information about OCERS, please visit https://www.ocers.org/about-ocers.

OCERS' mission is to provide secure retirement and disability benefits with the highest standards of excellence. 

OCERS' vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.


  • Open and Transparent
  • Commitment to Superior Service
  • Engaged and Dedicated Workforce
  • Reliable and Accurate
  • Secure and Sustainable


OCERS is seeking a Sr. Manager, Operations Support Services. This is a newly created position, that requires a strategic thinker and leader with knowledge of public administration, architectural planning, engineering principles, construction techniques, and specific practical knowledge related to the job responsibilities described herein. The incumbent will manage the planning, design, and construction of OCERS' new headquarters, as well as develop a plan for
the future use of OCERS' existing property. 

The Sr. Manager, Operations Support Services reports directly to the Assistant CEO of Internal Operations and will be expected to uphold the highest standards of accountability, professionalism, customer service, and excellence. Under general direction, the Sr. Manager, Operations Support Services will provide support to the Assistant CEO of Internal Operations by planning, organizing, and managing the Operations Support Services Department. The incumbent is responsible for managing professional and administrative team members and will maximize the overall functions of the team which include building maintenance, capital improvement projects, contracts management, Board member elections, and operational risk management.

Essential Duties and Responsibilities:

  • Oversee and manage the performance of professional and administrative team members, including establishing performance requirements and professional development targets;
  • Assist in developing options for the best use of OCERS' existing properties and implement strategies as approved by OCERS' Board of Retirement;
  • Oversee the planning, design, and construction of a government/public facility that will be OCERS' future headquarters;
  • Coordinate with consultants, contractors, OCERS' Finance Department, and project managers in the design, development, and delivery of OCERS' headquarter project;
  • Plan, direct, monitor, and review work plans and project progress; lead weekly meetings with OCERS' Headquarter Project team to ensure project objectives are achieved;
  • Review architectural plans and coordinate with consultants to ensure agency requirements and design concepts are incorporated into the building plans;
  • Interpret and apply federal, state and local laws and regulations regarding structural adequacy, appropriate life safety, fire emergency exit configuration, and environmental considerations;
  • Evaluate and assess, the physical security of OCERS facilities, recommend and implement strategies when appropriate;
  • Oversee building management and repairs of OCERS' facilities; coordinate projects, maintenance, building security, procurement, and contract management, business continuity/disaster recovery planning, and operational risk management;
  • Analyze equipment and material needs and prepare recommendations to prudently enhance operations;
  • Manage contract agreements and effectively represent OCERS in dealings and negotiations with consultants, contractors, and other agencies;
  • Prepare annual budget for the Operations Support Services Department, and coordinate with the property manager to prepare and maintain a rolling five (5) year maintenance repair plan; operate within established funding;
  • Recommend and evaluate policies and procedures for the administration of the Operations Support Services Department;
  • Identify and analyze operational and functional problems; design and implement solutions;
  • Promote a strong commitment to safety awareness and compliance;
  • Oversee OCERS' Board of Retirement election process;
  • Make presentations to the Board of Retirement and executive leadership as requested;
  • Consistently demonstrating respect, and thoughtfulness, with regards to others.


Graduation from an accredited university or college with a Bachelor's Degree in Architecture, Engineering, Construction or a closely related field 


Seven (7) years of experience in building, planning, civil, and commercial building construction or construction management, including a minimum of three (3) years managing or supervising staff.


Highly Desirable: Possession of a valid Professional Engineer license issued by the State of California Board for Professional Engineers, Land Surveyors, and Geologist (PELSG) or a valid Architect license issued by the California Architects Board.

Highly Desirable: Possession of a valid Construction Management Certification.


Posted: 2020-03-19 Expires: 2020-05-03

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Sr. Manager, Operations Support Services

Orange County Employees Retirement System
Santa Ana, California 92701

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