1+ months

Sr Technical Program Manager, Amazon QuickSight

Amazon.com
Seattle, WA 98104

DESCRIPTION

Job summary
Are you a Business Intelligence / data visualization specialist and/or expert in Training and Enablement? Do you like to solve the most complex and large-scale data challenges in the world today? Do you want to revolutionize the way people manage, visualize and interact with large amounts of data? Come join us at the Amazon QuickSight team as a Senior Technical Program Manager with a focus on expanding our Training and Certification offerings.

Amazon QuickSight is a fast, easy-to-use, cloud-powered business intelligence service that allows customers to share insights with ALL of their employees without managing any servers or infrastructure. Amazon QuickSight makes it easy for all employees, regardless of their technical skill, to build visualizations, perform ad-hoc analysis, and quickly get insights from their data. We are looking for a Senior Technical Program Manager, who will be our single threaded owner of learning programs that help us build and scale our customer enablement and support mechanisms.

As a Sr. Technical Program Manager on the team, you will be responsible for owning and delivering various business critical initiatives across the QuickSight service team and global field organization, by collaborating with both internal and external partners and services. Responsibilities include, but are not limited to: Driving the launch of new learning offerings in partnership with our Training and Certification, Global Sales and Specialist Teams, and our AWS Partner Team. You will be expected to work with multiple Product Management, Product Marketing, Solution Architect, Engineering, UX, and Enablement teams within and outside of QuickSight. This is a high visibility and high impact role.

The right candidate will possess a strong program management background, will have demonstrated experience leading large projects, and will have a well-rounded technical and training background in current cloud technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon€™s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn€™t about how many hours you spend at home or at work; it€™s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we€™re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS
· 5+ years of Technical or Training/Enablement Program Management experience in a related industry.
· Ability to communicate effectively with both technical and non-technical individuals.
· 3+ years of technical experience in coding (Java, C++, or Python), business intelligence, or online curriculum design and deployment
· Bachelor's degree in Engineering, Computer Science, Education, or related technical field.
· A first-hand working knowledge of current cloud technologies.
· Experience with project management tools.

PREFERRED QUALIFICATIONS
· Master's degree in Engineering, Computer Science, Education or related technical field.
· Experience managing efforts in Unix/Linux environments, distributed systems and/or developing large scale cloud applications.
· Excellent oral and written communication skills.
· Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
· Prior experience with developing Big Data & Machine Learning tools and services.
· Prior experience with AWS technologies.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

BASIC QUALIFICATIONS

  • 7+ years of experience with a Business Intelligence tool
  • 2+ year of experience working with Web Development languages like JavaScript
  • 2+ years of experience working with development languages like Python
  • Current implementation and architecture experience in two or more of big data, data warehousing, data lake, operational analytics, data migration, and integration scenarios. (Amazon EMR, Hadoop, Spark, R, Presto, Hive, Amazon Redshift, Teradata, Vertica, Snowflake, Glue, Data Migration Services)
  • 5+ years in operational excellence/customer experience program management roles supporting global, enterprise scale technology organizations and managing technical projects/programs Agile)
  • Demonstrated ability to define, refine and implement repeatable operational processes, procedures and policies
  • Strong written and verbal communication skills with multi-lingual and international stakeholders
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

PREFERRED QUALIFICATIONS

Preferred Qualifications

  • 7+ years in operational excellence/customer experience program management roles supporting global, enterprise scale technology organizations and managing technical projects/programs Agile)
  • An undergraduate degree in a technical degree or communication, education or related field
  • Experience with technical customer service organizations
  • Familiarity driving process improvements, mapping process, and managing processes
  • Ability to operate with a great deal of independence in a lean, fast-paced organization
  • Ability to communicate effectively with both technical and non-technical individuals
  • AWS Cloud Practitioner certification or equivalent experience
  • Hands-on experience with Amazon QuickSight


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.




Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Posted: 2022-06-24 Expires: 2022-08-25

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Sr Technical Program Manager, Amazon QuickSight

Amazon.com
Seattle, WA 98104
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