1+ months

Technical Operations Supervisor 1

Syracuse, NY 13203
**Description** Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + Technical Design Support: + determine customer expectations and produce SOW delineating each contractor and trade responsibility. + Provide conceptual details for the design and installation of system and components + Provide technical support to determine system and installation limitations. + Environmental limitations. + Cabling limitations. + Capacity limitations. + Mechanical limitations. + Equipment operational limitations. + Provide system diagrams and sketches to assist with proper design. + Review completed design drawings. + Project Support. + Site review with contractors and customer prior to installations. + SOW review with customer, contractors, staff. + Review materials prior to procurement. + Make any necessary design changes for the project duration. + Provide necessary configuration documents. + This is accomplished by working with the field technical personnel. + Determine Schedules. + Monitor progress of the project. + Technical Support for field personnel and customers. + Software House + Verint + DMP + Exacq + UL 2050 Oversight and Management + Performs other duties and responsibilities as requested or required **What Youll Need** + Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer. + Leadership Orientation Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department. + Strong financial analytical skills including cost control. + Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills. + Strong team leadership, team building and facilitation skills. **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ **Requirements:** Education: College degree, trade school or equivalent experience Minimum Experience: 3-5 years relevant Preferred Experience: (but not required): + Engineering, Field, or project management + Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare + Previous project supervisory Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Information Technology
Posted: 2023-02-25 Expires: 2023-06-30

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Technical Operations Supervisor 1

Convergint Technologies
Syracuse, NY 13203

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