21 days old

Technical Product Owner

World Education Services
New York, New York 10004
  • Job Type
    Employee
  • Job Status
    Full Time

Description:

WES is looking for a Technical Product Owner to manage and maintain the product backlog for website and mobile applications that integrate with SaaS platforms and existing back-end applications. The TPO will drive the product development and implementation using Agile methodologies to refine product backlog items and define the acceptance criteria. The TPO will act as the voice of the customer and work with key stakeholders and project managers to support the strategy and objectives of the business and help facilitate project engagement and deployment.

 

Duties included but not limited to: 

  • Maintain a well-groomed product backlog by working with stakeholders and delivery teams to prioritize and decompose epics, refine stories, and ensure backlog items are ready for development.
  • Define the acceptance criteria and ensure that developed features meet the definition of done.
  • Work closely with the delivery teams to solve problems and facilitate impediment resolution in a timely, cost effective manner to drive continuous improvement and ultimately, customer satisfaction.
  • Plan, coordinate and facilitate key requirements workshops with stakeholders, subject matter experts and technical teams, and ensure alignment with user experience best practices.
  • Review, analyze and document current state of existing systems and processes, make intelligent inquisitions and elicit future state expectations from users and stakeholders, to produce high-quality project documents and artifacts that adhere to industry best practices and standards.
  • Refine technical specifications to ensure quality of project deliverables into production and provide a positive customer experience.
  • Understand impact of changes to downstream applications and coordinate with the affected departments to ensure they are in lockstep with the development team from a delivery perspective.
  • Be responsible for following software delivery lifecycle best practices, specifically within the requirements and technical design phase.
  • Facilitate the UAT process by conducting training and providing demos/walkthroughs of new features to stakeholders and users and guiding them through the user acceptance testing process.
  • Maintain an active record of status of all in-flight requirements which will be stored in JIRA/Confluence.

The Ideal Candidate will:

  • Be customer focused and highly proficient in Agile and Scrum methodologies
  • Be able to simplify detailed project and process information in order to effectively communicate technical information verbally and in writing
  • Have strong facilitation skills to lead discussions across multiple groups and liaison between stakeholders and technical teams
  • Foster a team atmosphere and encourage team members to contribute to innovative solutions
  • Have outstanding interpersonal, communication and coordination skills and the ability to take command/charge of requirements sessions if they begin to digress or go off-topic
  • Have a strong drive to complete commitments even when faced with ambiguity
  • Be able to work on multiple tasks/projects at a time and move from one project to the next
  • Have the ability to work independently with minimal supervision and within tight deadlines

          

 

Requirements

  • Bachelors’ degree in an Information Systems related field or equivalent work experience
  • At least 5 years of technical product owner/business analysis experience working with software engineering and product development teams to build dynamic web-based solutions in an Agile/Scrum environment.
  • Must be certified in Agile/Scrum (CSPO, CSM).
  • Must have expertise in JIRA and Confluence.
  • Must be knowledgeable on multiple technology platforms and software languages such as Microsoft .NET, HTML, SQL and JavaScript/Java.
  • Excellent written and verbal communication skills and presentation skills
  • Outstanding analytical, problem-solving and synthesizing skills
  • Strong organizational and time management skills

 

EOE Statement: World Education Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, World Education Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Posted: 2020-10-06 Expires: 2020-11-20

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Technical Product Owner

World Education Services
New York, New York 10004

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