**Description** Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technical Program Manager to join our amazing culture. You will support the program management of projects across the Americas from a technical perspective. This person will assist the local project managers for each build to ensure the installation and commissioning meets the customers standards / requirements. As a Technical Program Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. **Experience with and understanding of how major data center construction projects are managed is required.** **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Technical Program Manager. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + Maintaining, upholding and driving technical standards internally and out to the local CTC for all GCDC Tier 3 and Tier 4 Accounts. + The TPM will create meaningful and constructive relationships with all vendor technical teams ensuring that critical Vendor product updates and rollouts are effectively communicated and documented for field use at the CTC level. + The GCDC TPM is instrumental in creating technical bulletins, written and recorded documentation, and strategic onsite field visits for program-level QA/QC (quality assurance and quality control) as an added value and layer of support to the CTCs. + Serves as SME to specific customers technical standards, specifications, and procedures. **What Youll Need** + Excellent organizational skills related to Program/Project Management. Bachelor Degree preferred + Broad based industry and market knowledge of network and Data Center technology ie C-Cure, Lenel, AMAG, Genetec, etc + Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project. + Maintain a live technical internal share point site for internal colleague support and training + Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization. + Strong work ethic with personal motivation to function individually and part of a team. + Ability to create internal and external organizational alignment through relationships, communicating vision and team building. + Understanding of appropriate levels of protection regarding to customer personnel, information, and property, both real and intellectual. + An experienced leader that acts as a role model while guiding, developing, and mentoring others within the organization. + Strategic thinker with analytical problem-solving tools and techniques. + Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries. + A valid drivers license with a clean driving record. + Responsible for the execution and delivery of new product solutions to customers and partners to ensure CTCs ongoing competitive position for all product lines across North America (US and Canada). Oversees the product development lifecycle and has experience interacting with technical colleagues (project managers, engineers, specialists/technicians, sales, etc.). Leads, develops, and coordinates product introductions, rollouts, and updates. Performs other duties and responsibilities as requested or required. + Remain engaged on new and up and coming technologies + Continue to look at current technology with field understanding as a door to becoming more efficient and successful on all projects + A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners + 50% travel **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)