21 days old

Technical Project Manager / Scrum Master

Harvard University Information Technology
Cambridge, MA 02139
  • Job Code
    196571932
Position Description

Harvard University Information Technology (HUIT) is a community of professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting a workforce that has both breadth in their ability to collaborate and innovate across disciplines-and depth in specific areas of expertise. HUIT offers opportunities to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Job Summary:

We are seeking a Technical Project Manager / Scrum Master looking to apply their experiences and skills managing software application projects across a diverse portfolio of enterprise applications. We are seeking candidates with strong relationship building and communication skills working with technical staff and non-technical staff.

Principal Duties and Responsibilities:

The primary function of the Technical Project Manager / Scrum Master is to guide application teams on the process of developing and delivering software to enterprise class applications in line with project milestones, agile cycles, and key business events. The Technical Project Manager/Scrum Master collaborates with Technical Managers, Functional (Business) Managers, software developers, business analysts, and infrastructure support teams to plan and execute projects. The candidate facilitates scrum ceremonies and provides coaching to support the team in continuous delivery and milestone achievement. The candidate will also act as a release manager for enterprise applications.

Typical Core Duties:
  • Manage workflow and scheduling for multiple projects
  • Collaborate to develop project plans, proposals, and objectives; identify project responsibilities by determining the phases and elements of the project; calculate time frames and sequence the stages of the project
  • Absorb and leverage project related technology to ensure effective project management and collaboration
  • Assist with internal and external communication, improving transparency, and radiating information
  • Prepare and provide project status updates
  • Contribute to communication and change management plans
  • Ensure the preparation and delivery of required project documentation
  • Transition projects to operations and support delivery through operational releases
  • Facilitate and support scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Aid Scrum teams at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
  • Coach Scrum Teams on Agile practices and principles to deliver high quality products and services
  • Facilitate user and stakeholder groups
  • Proactively collaborate, engage, and support product owners on product progress and backlog issues
  • Apply Harvard University's IT technical standards and best practices
  • Abide by and follow the Harvard University IT Code of Conduct


Working Conditions
Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.
  • This position will require occasional weekend support for production releases.
HUIT actively supports hybrid work where business and team needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Department
Administrative Technology Services

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.





Basic Qualifications:

  • Minimum of five years' post-secondary education or relevant work experience


Additional Qualifications and Skills

The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
  • Minimum five years' progressive experience in agile/scum and IT project management, preferably in enterprise class applications
  • Knowledge and experience with project management and software development tools and methodologies including but not limited to the Project Management Body of Knowledge (PMBOK) and Agile
  • Knowledge of information technology applications, processes, software, and infrastructure
  • Strong cross-functional collaboration and relationship building skills
  • Proven attention-to-detail and ability to balance multiple projects
  • Experience with reviewing the effectiveness of current processes and procedures to identify and lead process improvement initiatives
  • Comfort with collaboration, open communication, and reaching across functional boundaries
  • Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
  • Possess an attitude that supports an Agile working environment
  • Skilled at developing clear, context aware communications
  • Experience with and/or understanding of multi-tiered enterprise application architecture and ERP systems
  • Strong knowledge of Microsoft Office applications, including but not limited to Outlook, Word, Excel, Teams, and Sharepoint
  • Experience with IT and PM productivity tools such as ServiceNow, Atlassian JIRA/Confluence, Slack, Miro, Smartsheet, Trello and/or IdeaBoardz
  • Familiarity with tools and technologies used in release automation and engineering
  • Familiarity with ITIL/ITSM best practices
  • Manage other projects at the discretion of the Director and Managing Director.

Certificates and Licenses
  • PMP or other relevant certification and experience preferred, e.g., Scrum Master




PI196571932

Posted: 2022-11-09 Expires: 2022-12-25

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Technical Project Manager / Scrum Master

Harvard University Information Technology
Cambridge, MA 02139

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